Pearson Market Research Manager in Harlow, United Kingdom

Market Research Manager


Job Family: Marketing

Reporting to: Head of Market Research

About Pearson

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

About the team

The UK Managed Services team partners with UK universities to offer online degree programmes. We are looking for a market researcher to join this dynamic, growing business unit.

The market research team is uniquely placed within the Managed Services organisation in that we support all other functions within it, from business development to marketing, and from course launch to sales. We work closely with colleagues and provide them with the insight they need to support their activities – from high-level analyses of the general higher education landscape, down to very specific details of a given programme that can inform marketing messages. We also work closely with our partners’ academic teams to help shape their online programmes to be the very best they can be, bringing years of industry experience and best-practice to the fore.

About the job

  • Researching and reporting on the market size and demand factors for online courses / degrees offered in partnership with UK Higher Education Institutions. Also, presenting these reports and findings to stakeholders at all levels both internally and externally.

  • Monitoring and analysing the HE market more widely, reporting on trends, regulatory framework and policy to help inform decisions taken by the business unit.

  • Guiding partner institutions’ academic teams through our preferred curriculum model and helping to structure new programmes in such a way to support successful delivery at scale.

  • Gathering key information about partner programmes to support marketing efforts.

  • Undertaking ad hoc research projects as required by the business unit.

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


The ideal candidate will:

  • have an excellent track-record in primary and secondary research including qualitative and quantitative methods;

  • be articulate and precise, and able to deliver research outputs both orally and in writing;

  • be confident and persuasive, and able to work with stakeholders at all levels;

  • thrive in a collaborative team culture, and;

  • have the energy and flexibility to work within a high-tempo, dynamic environment

Experience, skills & competencies

  • Degree with a significant research component

  • Relevant research and analysis experience from within a Higher Education setting, or policy research/agency/business analytic context, with a track record in the delivery of research reports, presentations and other projects

  • Experience of working with multiple research methods

  • Highly proficient in using Microsoft Office tools as well as other analytic and business intelligence software packages

  • Experience of working with senior external customers/contacts

  • Ability to work in marketing and customer pre-sales situations

  • Experience in conducting data analyses that establish and document a business case

  • Excellent planning, time management and project management skills

  • Excellent written and verbal communication skills with the ability to communicate complex information clearly and succinctly


Primary Location: GB-GB-Harlow

Work Locations: GB-Harlow-Kao Park Kao Park London Rd Harlow CM17 9NA

Job: Marketing

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 30, 2018

Job Unposting: Dec 16, 2018

Schedule: Full-time Regular

Req ID: 1815486

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.